Helping Customers Find the Proper Size

In the crowded e-commerce marketplace, the ability to offer a personalized shopping experience can set a brand apart. One of the biggest challenges for online shoppers is finding the right size. Fit:match's innovative 3D body scanning technology addresses this issue head-on. Let’s dive into a case study to see how integrating our widget transformed the shopping experience for one of our customers, Emma.

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Meet Emma!

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Emma is a busy New York City woman who shops online to save time, but often struggles with finding clothes that fit well. She frequently faced the hassle of returning items that didn’t fit as expected, which is difficult to fit into her busy schedule, and honestly just a pain. When one of her favorite brands integrated Fit:match’s widget into their e-commerce site, her shopping experience changed dramatically.

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Emma’s Experience with Fit:match

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Upon visiting the brand’s website, Emma found a bikini she liked and when searching for her size she was prompted to click on Fit:match’s “Find your Fit” widget. Here’s how the process unfolded:

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1. Easy 3D Scan: Using her smartphone, Emma followed the simple instructions to complete a 16-second 3D scan of her body. The process was intuitive and took just a few minutes.

2. Personalized Size Recommendations: Almost instantly, Fit:match’s advanced algorithms analyzed her body measurements and matched them with the brand’s garment specifications. Emma received personalized size recommendations for the bikini and other size recommendations for garments on the brand’s site that were Fit:match enabled.

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3. Confidence in Purchases: With precise size recommendations, Emma felt more confident in her selections and ordered two bikinis in Fit:match’s recommended sizes. 

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The Results

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When Emma’s order arrived, she was thrilled to discover that both swim suits fit her perfectly. The days of guessing her size and dealing with returns were over!

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Benefits for Fit:match enabled Brands

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1. Increased Customer Satisfaction: By offering personalized size recommendations, brand saw a significant boost in customer satisfaction and positive reviews.

2. Reduced Returns and Exchanges: Fit:match’s precise fit recommendations lead to a noticeable 80% decrease in returns and exchanges, saving Fit:match enabled brands time and resources.

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3. Data-Driven Insights: Fit:match enabled brands gain valuable insights into customer sizing trends, helping them optimize inventory and better meet demand.

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Emma’s story is just one example of how Fit:match’s widget can transform the shopping experience. By integrating Fit:match’s “Find your fit” widget, your brands can offer your customers the perfect fit every time.

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